Non Clinical - Performance Analyst

  • Department Performance, Analysis and Reporting
  • Salary £32,306.00 – £39,027 per annum
  • Closing Date 07/12/2021
  • Location Shrewsbury Business Park
  • Grade NHS AfC: Band 6
  • Job ref 223-PFA-746-A
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract 1x permanent contract and 1x fixed term 12 month contract
  • Hours Full time - 37.5 hours per week (Monday - Friday, core business hours)

Job overview

1x permanent contract and 1x 12 month fixed term contract available

We have opportunities available to join the Performance, Analysis and Reporting Team. The post holder will be part of a team providing a high quality business intelligence service to managerial, clinical and operational staff for strategic, business, research and operational purposes. The post holder will have specific areas for which they will take lead responsibility. To be part of the larger Performance team who provide multiple types of business intelligence on behalf of The Shrewsbury and Telford Hospital NHS Trust. This includes business planning and modelling, income support, data quality, statutory and corporate reporting and an ad-hoc request service.

Main duties of the job

Lead on aspects of Trust-wide performance reporting, as directed by the Head of Performance, to prepare, produce and distribute quality and timely regular reports from the various systems used within the Performance, Analysis and Reporting Department to meet internal customers and external organisations’ requirements.
Operational Management reports, weekly, monthly, quarterly and annual mandatory reports to department of Health. Key Performance Indicator Reports. Performance benchmarking reports (using benchmarking tools).  
Provide complex and sensitive information on hospital activity to clinicians and managers and external parties, such as Commissioners.  Lead in the design and development of new, regular Trust-wide reports and/or for specific clinical service areas as required.
Assist in maintaining the Trust-wide Data Warehouse systems as directed by the Head of Performance. Quality assure information used or provided by the Performance, Analysis and Reporting Department by assessing whether analyses are robust, investigating data anomalies identified during analyses and instigating corrective action where required. 
Ensure information is made available across the Trust as appropriate.
Advise key internal customers/stakeholders,  on information sources and analysis tools and performance/business intelligence reports available to them.
Communicate analytical/statistical findings to non-analytical professionals.

Working for our organisation

The opportunity to work within a friendly team as part of the Performance, Analysis and Reporting Team at the The Shrewsbury and Telford Hospital NHS Trust; which is an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification


Essential criteria

In depth knowledge of NHS Patient Administration System (PAS), data sets and statutory returns.
Excellent analytical and numeric skills and methodical approach to problem solving
extensive SQL 2006 Developer skills/ programming skills
Advanced knowledge of Microsoft office, Word, Excel.
Ability to communicate effectively verbally, written and by presentation.


Essential criteria

Educated to degree level or equivalent experience gained working in the NHS
Educated to GCSE, A-Level in Mathematics and English, NVQ or equivalent qualification.

Desirable criteria

Certificate in using Microsoft Office Applications
ECDL (European Computer Driving license)


Essential criteria

Experience of hospital working practices and Patient Administration Systems
Experience of working in an Information / analytical environment

Desirable criteria

Evidence of managing a team, managing sickness and absence, as well as undertaking appraisals.

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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