Job overview
An exciting opportunity has arisen for a PA/Higher Level Medical Secretary to work within the Emergency Care Medical Secretary team based at The Royal Shrewsbury Hospital (RSH) but may require cross site working at The Princess Royal Hospital, Telford (PRH).
The post is a permanent position working 37.5 hours per week. This position will involve working within the Acute Medicine Team but will require cross cover for Emergency Medicine as required.
The successful candidate should be educated to GCSE standard or equivalent and should either possess the AMSPAR Diploma or have had
significant experience as a Band 4 Medical Secretary. The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
Main duties of the job
The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription. They will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries.
Working for your organisation
The post holder is a pivotal person in the patient’s relationship with the hospital, the clinical team and the Consultant. The post holder provides
medical secretarial and administrative service to the Lead Consultant and their team across a wide range of activities the majority of which are
non routine. It is essential that the post holder exercises initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times.
The post holder will play a pivotal role in assisting in the overall development of the service to ensure it operates efficiently and effectively.
