Non Clinical - PA/ Higher Level Medical Secretary

  • Department Medical Secretaries - Emergency Assessment
  • Salary £23,949.00 – £26,282 per annum
  • Closing Date 06/02/2023
  • Location Shrewsbury
  • Grade NHS AfC: Band 4
  • Job ref 223-PAH-386
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours 37.5 hours per week

Job overview

An exciting opportunity has arisen for a PA/Higher Level Medical Secretary to work within the Emergency Care Medical Secretary team based at The Royal Shrewsbury Hospital (RSH) but may require cross site working at The Princess Royal Hospital, Telford (PRH). 

The post is a permanent position working 37.5 hours per week. This position will involve working within the Acute Medicine Team but will require cross cover for Emergency Medicine as required. 

The successful candidate should be educated to GCSE standard or equivalent and should either possess the AMSPAR Diploma or have had
significant experience as a Band 4 Medical Secretary. The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.

Main duties of the job

The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription.  They will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries.  

Working for your organisation

The post holder is a pivotal person in the patient’s relationship with the hospital, the clinical team and the Consultant. The post holder provides
medical secretarial and administrative service to the Lead Consultant and their team across a wide range of activities the majority of which are
non routine. It is essential that the post holder exercises initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times.

The post holder will play a pivotal role in assisting in the overall development of the service to ensure it operates efficiently and effectively.

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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