Non Clinical - Information Support Officer

  • Department Medical Secretaries - Emergency Assessment (RSH)
  • Salary £21,730.00 – £23,177 per annum
  • Closing Date 05/12/2022
  • Interview Date 15/12/2022
  • Location Shrewsbury
  • Grade NHS AfC: Band 3
  • Job ref 223-ISO-083-A
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Fixed term/Secondment- 11 months
  • Hours 30 hours per week

Job overview

An exciting opportunity has arisen to provide clerical support to the Emergency Centre Management Team by validating and analysing data, ensuring the submission accurately reflects the patient pathway.  

The role will be based at The Royal Shrewsbury Hospital on a fixed term contract for 12 months working 30 hours a week over 5 days to cover Maternity Leave. 

Main duties of the job

To co-ordinate data collection and validation on behalf of the Emergency Departments and Acute Medicine to ensure the trust complies with local and national standards and targets.

The post holder will routinely work autonomously capturing, validating and analysing complex data in relation to key performance targets and UEC measures, they will produce in-depth reports, comparing a range of information, facts and outcomes for escalation to the Divisional team. 

They will assist the Emergency Centre Management Team to ensure specific relevant information is collated to assist in delivering the Trust’s overall strategic objectives.

The post holder will be responsible for the compilation and reporting of performance data as required, working to tight timescales and being able to provide information as requested.

The post holder will provide advice and training to the reception staff, ward clerks, medical and nursing teams regarding the requirements for accurate data entry. They will use the information they have extracted to target areas for improvement.

 The post holder will work independently within clearly defined policies and procedures, with advice as required.


Working for your organisation

ur Hospitals are located in Shrewsbury and Telford and are brimming with exemplary teams of hardworking individuals.

Shropshire is a beautiful county ideally located between the north and the south, making travelling around the UK extremely easy. As well as being only a short distance from major cities and busy transport links including Birmingham airport, our county also borders with beautiful north Wales which is abundant in outdoor activities, brilliant beaches, and thrilling scenery. 

Both hospitals are based in Shropshire, a short 20 minutes’ drive apart. Shrewsbury has recently been named in the ‘Sunday Times Best Places to Live Guide’ as one of the top places to live in the country. It is a wonderful bustling place, with affordable housing, fantastic schools and great out-of-work activities for everyone. 

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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