An exciting opportunity has arisen for a Higher Level Medical Secretary to work within the Care of the Older Person/Stroke Medical Secretary team based at The Princess Royal Hospital, Telford (PRH). The post is a permanent position working 37.5 hours per week Monday to Friday.
The post holder will join a team of Medical Secretaries who organise the workload of the Consultants within the department and ensure that an efficient service is provided.
You should already possess 4 GCSE's (grades 9 - 4) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be qualified or working towards NVQ Level 3 Business/ Medical Admin or AMSPAR. The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
Main duties of the job
The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription. You will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries. The successful applicant will gain valuable experience in the day-to-day management of a busy Medical Secretaries office and will provide an excellent opportunity for development and progression for a motivated candidate.
Working for our organisation
The successful applicant will join a busy team currently comprising of one other Higher Level Medical Secretary and two Support Medical Secretaries based in a shared office with another department. The post holder is a pivotal person in the patient’s relationship with the hospital, the clinical team and the Consultant. The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
RSA Stage 3 typing or equivalent
4 GCSE's at grades 9-4 (or equivalent)
NVQ Level 3 in Business Administration
Experience and knowledge
Audio typing experience
Significant secretarial experience
Knowledge of Microsoft Office packages, eg, Powerpoint, Word, Excel and other IT skills
Knowledge of medical terminology
Medical secretarial experience
Knowledge of PAS systems
Experience of compiling rota’s