Non Clinical - Clinical Audit Administration Apprentice

  • Department Clinical Audit Department
  • Closing Date 29/05/2024
  • Location The Royal Shrewsbury Hospital
  • Grade National Apprenticeship Wage – from 1st April 2024 (reviewed by Government annually)
  • Job ref 223-AAA-202
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Apprenticeship for 18 months

Job overview

An exciting opportunity has arisen for an Administration Apprentice within the Clinical Audit Department and The Royal Shrewsbury Hospital.

Our Clinical Audit Administration apprenticeship offers you the chance to earn a salary. gain valuable experience and new skills, whilst being supported to achieve an NVQ Level 3 in Business Administration or Data Technician. On successful completion of the 18 month apprenticeship and the NVQ Level 3, the post holder will be offered a full time Band 2 Clinical Audit Clerk position.

Whilst we would like an immediate start, we are happy to wait for the successful applicant to complete their May/June examinations.

The base for this post is The Royal Shrewsbury Hospital but the post holder may be required to work at  The Princess Royal Hospital, Telford, and to obtain notes from our offsite notes facility in Atcham, so being able to drive with access to a car insured for work purposes is desirable but not essential.

*Please check the eligibility requirements on the person specification to ensure you are eligible to apply for this post*

Main duties of the job

The main purpose of the role is to provide clerical support for the Clinical Audit Team.  Including:

Basic administrative tasks such as taking telephone messages, typing, photocopying, scanning and filing.
Collecting medical records and updating locations on the computer.
Assisting with Clinical Audit projects, including data collection, input and basic data analysis.
Assisting with collection of patient feedback, including collecting and scanning Friends and Family cards and collating and sending out patient survey packs.
Using a template send emails to clinical staff requesting updates on clinical and NICE guidance.

The post holder will receive full training in the duties of the post, including  the hospital computer system, Teleform scanning software and all relevant office equipment.  The post holder will carry out their work under supervision with support provided. 

Induction Training will be given in the Department with guidance, training and supervision as necessary to develop the skills and knowledge needed to undertake the role. During the apprenticeship, support and guidance will also be provided to achieve the Level 3 Business Administrator Apprenticeship.

Working for your organisation

As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.

In the Clinical Audit Department we help to ensure that our patients receive the best quality of care, by checking that standards are met.  We also gather and review patient feedback.  We have two small friendly teams, one based at either hospital site (Shrewsbury and Telford).  Our work is very varied, and involves interaction with all areas of the hospital.  Experience gained working within our teams gives individuals a good level of training in hospital systems and processes. Whilst many team members have remained with us for many years, more ambitious members of the team have gone onto successful careers in operational management, nursing and dentistry.

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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