Non Clinical - Chief Operating Officer

  • Salary Competitive salary
  • Closing Date 01/07/2024
  • Interview Date 18/07/2024
  • Location Shrewsbury
  • Grade VSM
  • Job ref 223-COO-413
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Full time 37.5 hours per week

Job overview

We are seeking to appoint a Chief Operating Officer who will lead the delivery of high-quality clinical services and inspire and lead our operational teams to deliver safe, effective, and high-quality services. Working with our staff, stakeholders, and Board, you will shape and drive our improvement and transformation programmes whilst leading operational delivery and performance in line with constitutional standards in a challenging environment.

To find out more please contact our retained recruitment advisors at GatenbySanderson: Emma Pickup or Emily Smith on 

To apply, please submit a CV and supporting statement
through this link:


Main duties of the job

An inclusive leader with a depth of experience in both strategic and operational service delivery at or close to Board level, you will also bring a track record of effective partnership working and of embedding robust governance processes.  Bringing sound judgement, complemented by resilience, tenacity, and political acumen; you will adeptly navigating complex issues within a dynamic stakeholder environment.  Most importantly you will embody our values; partnering, ambitious, caring, and trusted, and be committed to supporting our staff to achieve our priorities.   Thriving in a complex and challenging environment, this is an exceptional opportunity to work with a committed Board to build pride in our services and a relentless focus on quality outcomes and experience for all our staff, patients, families, and partners.

Working for our organisation

The Shrewsbury and Telford Hospital NHS Trust is the main provider of acute hospital services for around half a million people in Shropshire, Telford, Wrekin and mid Wales.  We are a values-led organisation of almost 7,000 colleagues with a vision as a Trust that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in.  We are a central partner in the Shropshire, Telford and Wrekin ICB.

Our Hospitals Transformation Programme has been approved and we are currently developing the final business case, allowing our key specialist services to be consolidated onto single sites.  This is a once in a generation opportunity to transform services for our populations and to work with partners to ensure we maximise the future wellbeing of our communities and our colleagues. We are addressing improvements at pace and have delivered over 90% of the Ockenden report’s recommended actions. We are continuing to work hard to improve the quality of care and create a transparent and accountable environment for our staff to provide safe, compassionate care.

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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