Non Clinical - Chief Communications Officer

  • Department Communications
  • Salary £73,936 - £86,687 per annum
  • Closing Date 28/05/2019
  • Interview Date 07/06/2019
  • Location The Royal Shrewsbury Hospital
  • Grade NHS AfC: Band 8d, subject to AFC banding
  • Job ref 223-CCC-211
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Full time 37.5 hours per week
  • Contact Julia Clarke - Director of Corporate Governance
  • Email
  • Telephone 01743 261000 ext, 1467

**Subject to confirmation of Agenda for Change banding**

The Shrewsbury and Telford Hospital NHS Trust is building a new future for the provision of acute medical care for the half million people of Shropshire, Telford & Wrekin and mid-Wales.

We currently have an opportunity for senior communications professional to join us in our journey of transformation. We are entering a period of significant change for both our hospitals and our communications department; we are looking for a proven strategic communications specialist to guide us on this journey.

The Trust

Our main service locations are the Princess Royal Hospital (PRH) in Telford and the Royal Shrewsbury Hospital (RSH) in Shrewsbury, which together provides 99% of our activity. Both hospitals provide a wide range of acute hospital services currently including accident & emergency, outpatients, diagnostics, inpatient medical care and critical care.

 In our most recent CQC inspection, the Trust was rated ‘Inadequate’ and placed in special measures. Whilst this is not the outcome we had hoped for, we are embracing the additional support and are making significant changes to improve this.

 However, it is still an exciting time to join our Trust as we have recently secured £312 million to undergo a period of major reconfiguration which will bring countless benefits to staff and patients.  This landmark funding will greatly aid the transformation of both hospitals, it will make SaTH a better place to work, in turn making it a better place to receive care. Furthermore, it is attracting new staff to areas of the hospital highlighted in our CQC report.

The Role and Department

As Chief Communications Officer, you will be directly involved in shaping the new team which is being restructured to reflect growing communications needs across the organisation.  Communication will be at the heart of this change and will need to be strategic and engaging across all audiences, taking advantage of emerging technology and ever-changing social media opportunities in order to connect with and involve many people over a broad range of topics.

Responsible for maintaining the reputation of our Trust during a period of rapid and large-scale change, you will need to balance the ability to understand and support emerging transformation strategies while simultaneously successfully implementing a wide range of ‘business as usual’ campaigns via the communications team. 

You will have experience of working with board level executives and of leading and delivering complex change communications programmes in a politically sensitive and complex environment. As the Chief Communications Officer, you will foster relationships with both key public sector and commercial stakeholders, helping to gain buy-in and support for transformation programmes and ensuring alignment and consistency of messages across all partners.


Shropshire is a beautiful county located between the West Midlands and North Wales. Whilst rural and home to the Shropshire Hills it is anything but sleepy. The county is bustling with idyllic towns including Shrewsbury, Oswestry, Bridgnorth and Ludlow, with plenty to do regardless of your interests. More information can again be found under further links.

 We are ideally located between the north and the south making travelling around the UK extremely easy. As well as being only a short distance from major cities and busy transport links including Birmingham airport, our county also borders with beautiful north Wales which is abundant in outdoor activities, brilliant beaches, and thrilling scenery.

Applicants are urged to read our Job Description Pack to find out more about this role and our Trust, and arrange and informal visit. Please contact Julia Clarke, Head of Corporate Governance, for an informal chat and arrange a visit. 

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There are many exciting opportunities available for dedicated and loyal staff at The Shrewsbury and Telford Hospital NHS Trust.

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