Job overview
We are seeking applications for a Centre Manager role for our Trauma and Orthopaedics Centre on a fixed term/secondment for 12 months.
We are seeking applicants who have proven experience working at a senior level and who have implemented and led changes in a supportive and collaborative style, working in partnership with Clinical Directors and Senior Nursing colleagues within the Division. You will be the main point of contact for all matters relating to the services within your portfolio, including operational activity and performance, workforce planning, contract and finance and governance and risk.
The post holder is accountable to the Divisional Director of Operations for the delivery of services within the Centre, ensuring efficient management of all resources in order to deliver safe, high quality and effective patient care in an environment of continuous improvement.
You will need to be resilient, flexible, influential and informative as well as having a 'can do' attitude.
Main duties of the job
- The post holder is responsible for supporting the Divisional Director of Operations in formulating and implementing service delivery plans and managing the business activities of the Centre to ensure delivery of its operational and strategic objectives in line with the Operational Delivery Plan and Accountability Agreement.
- The post holder will work with other centres and value stream leads as required to deliver the Trust’s overall strategic objectives, ensuring that the patient experience is a key priority.
- Ensure patient flow pathways and processes are designed to meet operational best practice and eliminate waste, inefficiency and delay.
- Ensure that designed pathways and processes are consistently applied in practice.
- Ensure that teams/staff engaged in the pathways are achieving maximum productivity within their available time.
- Responsible for benchmarking and identifying best practice in conjunction with clinical teams design the best practice pathway.
- To develop and implement performance management systems to support delivery of the Centre’s Operational Delivery Plan and Accountability Agreement.
- Through the analysis and interpretation of a wide range of highly complex and sometimes conflicting information, to continuously monitor the clinical and financial performance of the Centre, prepare and present options for improvement and ensure that corrective action is taken promptly when progress against plan is not as expected.
Working for your organisation
This is a pivotal role within the Division. You will join a dedicated senior team working in a rapidly moving but supportive environment as we continue our journey of “Getting to Good”.