Non Clinical - BANK - Clerical Assistant

  • Department Administration
  • Salary £18,870.00 – £19,918 per annum
  • Closing Date 24/05/2022
  • Location The Princess Royal Hospital
  • Grade NHS AfC: Band 2
  • Job ref 223-BCA-435
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Bank
  • Hours Bank

Job overview

This is an exciting opportunity to join a busy team within The Women and Children's department as a Bank Clerical Assistant .  The post holder will provide administrative support to a large team of Medical Secretaries and will be required to demonstrate a significant level of confidentiality and initiative in organisation of workload.   It will also include lifting heavy patient notes/boxes. 

The post holder should be confident using all Microsoft office applications.

The role will involve data input and training will be provided on the Trust's in-house systems.  

Main duties of the job

Ensure all queries from colleagues and external organisations are dealt with quickly and effectively in the department, producing file notes as necessary.
Ensure the smooth running of the office/team including the assessment of priorities and the initiation of preparatory action.
Opening and dealing with incoming correspondences as appropriate.
Photocopying, general office duties and the use of PAS (Patient Administration System) when necessary.
Book in and book out notes to other departments using the in-house Patient Document Tracking (PDT) system.
File results, letters and various other documentation in medical notes.
Maintain comprehensive office systems ensuring prompt access to information.
Arrange and service meetings as required.

Working for our organisation

The post will be based in the Trust Admin Hub  with a large friendly team in an open plan office.  The Trust offers: 

Generous annual leave allowance 
child care voucher scheme 
flexible working. 


Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Education and Qualifications

Essential criteria

4 GCSE’s 9-4 (A-C grade equivalent) including Maths & English

Desirable criteria

NVQ 2 in Business Administration or equivalent experience


Essential criteria

Proven ability to provide administration support
Evidence of ability to achieve own work targets

Skills and Knowledge

Essential criteria

Evidence of ability to deal with routine (although occasionally complex and sensitive) matters with tact
Evidence of ability to manage own workload effectively
Evidence of standard keyboard skills
Evidence of standard level use of IT packages such as Microsoft Office suite of products

Desirable criteria

• Ability to use relevant bespoke health or Trust IT products
Previous NHS experience

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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