This is an exciting opportunity to join a busy team within The Women and Children's department as a Bank Clerical Assistant . The post holder will provide administrative support to a large team of Medical Secretaries and will be required to demonstrate a significant level of confidentiality and initiative in organisation of workload. It will also include lifting heavy patient notes/boxes.
The post holder should be confident using all Microsoft office applications.
The role will involve data input and training will be provided on the Trust's in-house systems.
Main duties of the job
Ensure all queries from colleagues and external organisations are dealt with quickly and effectively in the department, producing file notes as necessary.
Ensure the smooth running of the office/team including the assessment of priorities and the initiation of preparatory action.
Opening and dealing with incoming correspondences as appropriate.
Photocopying, general office duties and the use of PAS (Patient Administration System) when necessary.
Book in and book out notes to other departments using the in-house Patient Document Tracking (PDT) system.
File results, letters and various other documentation in medical notes.
Maintain comprehensive office systems ensuring prompt access to information.
Arrange and service meetings as required.
Working for our organisation
The post will be based in the Trust Admin Hub with a large friendly team in an open plan office. The Trust offers:
Generous annual leave allowance
child care voucher scheme
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Education and Qualifications
4 GCSE’s 9-4 (A-C grade equivalent) including Maths & English
NVQ 2 in Business Administration or equivalent experience
Proven ability to provide administration support
Evidence of ability to achieve own work targets
Skills and Knowledge
Evidence of ability to deal with routine (although occasionally complex and sensitive) matters with tact
Evidence of ability to manage own workload effectively
Evidence of standard keyboard skills
Evidence of standard level use of IT packages such as Microsoft Office suite of products
• Ability to use relevant bespoke health or Trust IT products
Previous NHS experience