Non Clinical - Band 4 Higher Level Medical Secretary

  • Department ENT
  • Salary £23,949.00 – £26,282 per annum
  • Closing Date 04/10/2022
  • Location The Princess Royal Hospital
  • Grade NHS AfC: Band 4
  • Job ref 223-SHN-703
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Part time - 15 hours per week (Monday and Tuesday)

Job overview

An exciting opportunity has arisen for a part time job, share Band 4 Higher Level Medical Secretary to work within the ENT Department at The Princess Royal Hospital, Telford, 2 days a week on a Monday and Tuesday.

The post holder will organise the workload of the Consultants within the department and ensure that an efficient service is provided.  There is a large amount of audio typing involved alongside dealing with complex and sensitive patient queries and managing urgent and 18 week patient pathways.  The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and ability to communicate with a variety of staff groups.

You should already possess 4 GCSE's (grades 9 - 4 or C and above) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be qualified or working towards NVQ Level 3 Business/ Medical Admin or AMSPAR.  

Main duties of the job

Organise the office efficiently in a complex, changing environment.
Manage multiple tasks a significant and substantial number Of which are non routine ensuring that deadlines are met.
Prioritise and organise own workload; making decisions and initiating action where necessary, ensuring the smooth running of the office\team through shared knowledge and cover.
Ensure that the results of tests and investigations for patients are received; shown to medical staff and all relevant ongoing arrangements are carried out.
Using own initiative ensure that results which require immediate action are presented to the Consultant or other senior member of the Medical Team\Multi-Disciplinary Team (MDT) in a timely manner and clinical responses are completed.
Arrange and service meetings as requested; taking and transcribing minutes and any follow-up actions as requested.
Using the in-house patient data tracking system ensure that all patient case notes passing through the office are booked in and out appropriately.
Monitor and manage, as appropriate, outpatient clinic and operating lists to ensure they are booked and adjusted maintaining correct Doctor\Patient ratio. This should be done by analysing Medical Staff Rotas, the Consultants diary and the clinical priorities of Patients.

Working for our organisation

The Shrewsbury and Telford Hospital NHS Trust; an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in.

SaTH offers great benefits which include:

Salary sacrifice car scheme
Home electronics salary sacrifice scheme
NHS discounts
Generous annual leave entitlement
Access to NHS pension scheme

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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