A fantastic opportunity has arisen for an applicant to join our Secretarial Team supporting Anaesthetics, based at the Royal Shrewsbury Hospital.
The successful candidate will be a pivotal part of the secretarial team, providing an efficient and comprehensive secretarial support service, using effective prioritisation skills to ensure deadlines are met.
It is essential that the post holder exercises initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times. You will be fully conversant with all Microsoft applications, have audio experience and a helpful nature, approaching tasks with an eager and focused attitude.
This post is for 22.5 hours a week.
Main duties of the job
- Using Microsoft Office application, produce clinical correspondences with audio transcription. To include communication to General Practitioners and other health professionals, clinical letters, notes, and discharge summaries.
- Respond to telephone calls from anxious and distressed patients, resolving problems, when possible, in a professional and competent manner.
- Ensure all queries from colleagues and external organisations are dealt with quickly and effectively in the department.
- Ensure the smooth running of the office/team including the assessment of priorities and the initiation of preparatory action.
- Opening and dealing with incoming correspondences as appropriate.
- Photocopying, general office duties and the use of the Patient Administration System.
- Book in and Book out notes to other departments using the in-house Patient Document Tracking system.
- File documentation in medical notes.
- Maintain comprehensive office systems ensuring prompt access to information.
- Ensure all queries from colleagues and external organisations are dealt with quickly and effectively in the department, producing file notes as necessary. Ensure shared knowledge within the team.
- Keep up to date with technological developments regarding developing appropriate skills in the use of current office technology. e.g., word processing, spreadsheets, databases, electronic mail, presentations etc.
- Provide sufficient cover for senior colleague during periods of absence.
Working for your organisation
The Shrewsbury and Telford Hospital NHS Trust can offer you great career prospects and a fantastic lifestyle. Situated in one of the most attractive parts of the country with dramatic countryside and bustling towns we have state of the art facilities, supportive friendly teams and excellent professional NHS job development opportunities. The Trust has a vision for the future that puts the patient at the heart of everything we do and is guided by the principles and values about which we care deeply.
This is a wonderful opportunity to join a great team within Anaesthetics.
