We are very excited that you have chosen to come to our Trust to work for us! This page is designed to offer useful information and make your transition into the Country and the Trust as easy as possible. Please read through as much information as you can, but please pay special attention to:
- Information about your arrival into the United Kingdom
- Accommodation and Travel Information
- A brief overview of Shropshire and the Hospitals which make up the Trust in which you will be working
- An overview of the medical structure at The Shrewsbury and Telford Hospital NHS Trust (SaTH)
- Information about corporate induction, and clinical induction
The My SaTH App has been produced to offer both current and future employees relevent information related to their work. Whether you are seeking information about our latest jobs, policies and procedures, or finding out about the latest NHS discounts and offers, all can be found here.
Download the app to keep up to date with staff news and information http://tiny.cc/mysath
The time can vary depending on references and receipt of your CBT / IELTS certificates and your GMC decision letter - once all checks have been undertaken satisfactorily, you can choose the date you wish to start with the Trust - this is expected to be at least 2 months after the checks have been received due to the time taken to gain your Certificate of Sponsorship (CoS) and for you to apply for a Visa.
When ALL recruitment checks are complete, and we know when you will be arriving in the UK, we will apply for your Certificate of Sponsorship (CoS). The CoS expires after 12 weeks so we have to make sure you are in the country before that date.
When we have received your Certificate of Sponsorship, we will forward this to you. You must then apply for the Visa as soon as you can. Once your Visa is approved please send it back to us. Once the Visa is approved, you must enter the country within one month.
The biometric residence permit (BRP) is a residence permit which holds a migrant’s biographic details (name, date and place of birth) and biometric information (facial image and fingerprints), and shows their immigration status and entitlements while they remain in the UK.
Please select Wrexham Post Office as the place of collection for your BRP. We will take you there to pick it up (this has to be within 10 days of arriving in the UK).
You can use your BRP to confirm your:
- right to study or work in the UK
- right to any public services or benefits you’re entitled to
More information can be found here.
If your test proves positive, our Occupational Health team will communicate with you regarding the result - this could mean either cancelling or delaying your offer of employment.
Clothing and Footwear
You might already be aware, but England is wet and extremely cold in our winter months (end of October - end of March), and is often wet in our summer months (end of March-end of October). So you need to be prepared. If you are arriving in Winter please make sure you pack or be prepared to purchase:
- An extra thick coat - you may feel the cold much more than the locals so make sure you have a good coat, or wear multiple layers of clothing.
- Scarf, hat, and gloves. Example:
- Walking boots - the ground can be fairly unforgiving so you will be very grateful to your warm boots when walking in the snow. Example:
If the weather is particularly wet, you might want the following items:
- Umbrella - an umbrella is useful to protect yourself from showers. You can be dry one moment, and soaking wet the next without one. Example:
- Wellington Boots - we can get alot of rain in both winter and summer and a pair of Wellington Boots can be a life saver not just to keep you dry, but to also keep you clean if the rain makes the ground muddy. Example:
- During your first few days, we will ensure you have a bank account set up here in the UK (if you haven't already done so) as well as helping you to fill in all the necessary paperwork required by the Trust when you start as an employee. We will also arrange for you to see our Occupational Health Department (known as Team Prevent), arrange collection of your Biometric Residence Permit from Wrexham, provide you with a tour of the hospital and local area.
If you require family accommodation the website RightMove is a good place to start: www.rightmove.co.uk - type in Shrewsbury or Telford and click ‘to rent’ button – advice – check whether furnished or unfurnished and whether it is close to the hospital you are based at.
There are two main sites for temporary accommodation - one is on-site at The Royal Shrewsbury Hospital (known as 'Rooftops'. The set up is very similar for both sites, with the layout of shared 'flats'. You will have your own room which includes a bed and storage for clothes, a shared bathroom and a shared kitchen. Laundry facilities are either in the shared kitchen (at Rooftops) or a laundry room within the Town Centre accommodation. There are also 'doctors houses' at The Princess Royal Hospital [insert more information here].
We also run a 'Rent a room' scheme, where we offer the opportunity to our staff to rent out a spare room that they have within their living accommodation.
This accommodation is NOT suitable for families and is designed to be used on a temporary basis (3 months) until you can find accommodation more suited to you within Shrewsbury, Telford, or one of the surrounding towns or villages.
Rooftops Accommodation (external shot of the building) at The Royal Shrewsbury Hospital
Rooftops Accommodation (Bedroom) at The Royal Shrewsbury Hospital
Shropshire is a county located in the West Midlands on the border of England and Wales. The county's population and economy is centered on five towns:
- Shrewsbury - the county town, which is culturally and historically important and is located close to the centre of the county
- Telford, a new town which is vibrant with trendy restaurants, cinemas and a large indoor shopping centre.
- Oswestry, a town situated on the welsh border.
- Bridgnorth, a town split in to two by the River Severn
- Ludlow, a town famous for its gourmet food and ruined medieval castle.
The county also has many market towns, including Whitchurch, Newport and Market Drayton. Most shops in the UK are open Monday to Saturday from 9am – 5pm and from 10am – 4pm on a Sunday. Some shopping centres will have late night opening until 9pm on one night of the week, but not every night.
Shropshire is landlocked and has many areas of outstanding natural beauty including the Shropshire Hills, the Wrekin, the Clee Hills and the Long Mynd. It is home to the Shropshire Union Canal and the River Severn, Great Britain’s longest river, which runs through the county exiting in to Worcestershire via the Severn Valley. The Ironbridge Gorge area in Telford is a UNESCO World Heritage Site and is home to Thomas Telford’s impressive Iron Bridge which spans the River Severn.
Shropshire is a multi-cultural society with people from Asian, Afro-Caribbean and European backgrounds and there is an established Indian community in both Telford and Shrewsbury. In the clinical areas within the Trust we have employees from Denmark, Finland, Spain, Portugal and Poland to name but a few. The common language for those living in Shropshire is English however because Shrewsbury is on the England / Wales border some patients who attend the Trust, but the Royal Shrewsbury Hospital in particular, may speak welsh as a first language.
As well as having a diverse multi-cultural population there are also a number of different religions practiced within the county. These religions include:
- Roman Catholic
- Church of England
- Church of Scotland or Presbyterian
- Non-conformist such as Methodist, United Reformed and Baptist
- Jehovah’s Witness or the church of the latter day saints
Such religions may cause issues with certain procedures for care within the clinical environment. Information about these can be found on the Trust’s intranet – www.sath.nhs.uk
Shropshire is served by three main hospitals and several community hospitals. The two hospitals which form The Shrewsbury and Telford Hospital NHS Trust (SaTH) are The Royal Shrewsbury Hospital in Shrewsbury and The Princess Royal Hospital in Telford. The other hospitals within the county do not come under the management of SaTH but are as follows:
- Robert Jones and Agnes Hunt Orthopaedic Hospital in Oswestry
- Community Hospitals in Bridgnorth, Ludlow, Bishop’s Castle and Whitchurch
British people love to talk about the weather and it will certainly be very different to what you are used to if you are from a warmer climate. The UK has seasons that govern the weather and climate as well as times when we alter the clock to accommodate British summertime and British wintertime.
- Spring lasts from March to May with temperatures between 9 and 15 degrees celsius.
- Summer lasts from June to August with temperatures between 18 and 21 degrees celsius.
- Autumn lasts from September to November with temperatures between 9 and 17 degrees celsius.
- Winter lasts from December to February with temperatures between 7 and 9 degrees celsius.
Obviously the temperatures above are just guides and will vary throughout the year.
The UK has rain throughout the year so a raincoat and umbrella are recommended.
British wintertime starts around 30th October and lasts until approx. 27th March, at which point we move into British summertime. At the start of British wintertime the clocks go back an hour. When we enter British summertime the clocks go forward by an hour. This change to the clocks obviously affects the amount of daylight we have during the day, changing on a daily basis. For example, in December we can expect sunrise at 07.45hrs and sunset at 15.50hrs. Alternatively, during July, we can expect sunrise at 04.50hrs and sunset at 21.20hrs. Some of our International nurses who are already with us have found it hard to adjust to the changes in daylight hours. They have found it especially difficult when coming off a long day at 20.00hrs during the summer months because it is still light and they struggle to sleep.
N.B. If you arrive with us in the autumn/winter you will need warm clothes i.e. cardigans, jumpers, scarves and gloves and a waterproof coat. We do have frost during the winter months and occasionally we get snow.
This might be the first time you have resided in the UK. We have created this useful page of information to help you understand this new environment you are living in.
This chart is designed to give you an overview of who reports to who in our Medical Teams.
You will be paid monthly in arrears - the Trust pay date is the last working day of the month.
During working hours personal practice can be conducted within the dedicated multi-faith spaces at both The Royal Shrewsbury Hospital and The Princess Royal Hospital and all religions are welcomed. These private spaces are available to any person for private prayer or a time of quiet. Services are held, please see the noticeboard.
You can also find out about more local places of worship here.
The Shrewsbury and Telford Hospital NHS Trust has two main hospital sites in Shropshire (The Royal Shrewsbury Hospital, Shrewsbury and The Princess Royal Hospital, Telford). We also have teams at Shrewsbury Business Park, The Fertility Centre in Severn Fields Health Village, Shrewsbury, Sterile Services and the Decontamination Team who are based at The Queensway Business Park in Telford, and a Renal Unit based in Ludlow Hospital and Midwife Lead Units at Ludlow, Bridgnorth, Whitchurch and Oswestry.
Directions, public transport and car parking information is available for The Royal Shrewsbury Hospital:
If you are travelling by car, please make sure you have a valid parking permit otherwise you could be fined. Directions to the hospital can be found here.
Directions, public transport and car parking information is available for The Princess Royal Hospital, Telford:
If you are travelling by car, please make sure you have a valid parking permit otherwise you could be fined. Directions to the hospital can be found here.
OFFER FOR RAIL USERS
West Midlands Railways may have an offer to help any new starters to the Trust. They are offering a free Season Ticket for up to three months when you’ve been offered a new job. Read more here.
Please note if using the train, Wellington Railway Station is closest to the Princess Royal Hospital, less than one mile away. postcode TF1 1BY.
Directions to Shrewsbury Business Park
Address: Shrewsbury Business Park, Douglas Court, Anchorage Avenue, SY2 6LG. Please note: parking at the business park is very busy, if you are coming by car you will probably have to block in another car, please leave a note with your name and number in the front windscreen of your vehicle. However, additional overflow parking is provided by special agreement with Shrewsbury Cricket Club, a 10-minute walk away. (a short video of route in development). Postcode of Shrewsbury Cricket Club is SY2 6PP, on London road.
Directions to Queensway Business Park, Telford
Address: Queensway Business Park, Maple Road, Telford, TF1 7UL. Please note: parking at the business park is very busy, if you are coming by car you will probably have to block in another car, please leave a note with your name and number in the front windscreen of your vehicle.
Ludlow Community Hospital
There is a Maternity Led Unit and Renal Services based at Ludlow Community Hospital. Address: Gravel Hill, Ludlow SY8 1QU.
The Shropshire and Mid Wales Fertility Centre
Address: Severn Fields Health Village, Sundorne Rd, Shrewsbury SY1 4RQ
The Trust advocates active and sustainable travel modes.
- We operate a staff lift-sharing scheme over 400NHs staff registered.
- Take advantage of Arriva's special NHS Discount on their monthly season ticket. For more information visit the Arriva Website.
- Our Cycle to Work Scheme is open all year, for further details please visit the Vivup website.
- We supply free secure cycle parking and modern changing/shower facilities at both hospital sites and we can help with personal travel planning. For more information, please contact email@example.com.
Car parking facilities are available for staff at all sites (download the hospital maps to find out which areas have been designated for staff).
If you are a permanent member of staff and live outside a one-mile radius of the hospital, you can participate in the Trust’s Pay Monthly Scheme, whereby deductions are made from your salary. The recruitment team will help to arrange your parking permit at your pre-employment check. They will take your registration details and this covers the first 4 weeks of your employment. Within this time you must apply for a permit via the Intranet App, accessible through Trust computers - http://sathcarparking/Wizard/Introduction. You will need your payroll number to complete this application online. Email firstname.lastname@example.org if you are unsure of your payroll number
If you are a member of our bank staff, the recruitment team will also help with your application at your pre-employment check. You will be asked to pay a £45 upfront fee when your start date is agreed and this will cover 12 months of parking.
It might be useful for you to print off these maps in advance to help navigate around the hospital in your first few days - but if you aren't sure where to go, please ask a member of staff who will be more than happy to help you. Click on either of the maps below to open the full maps for both hospitals (they include information about Staff Car Parks and the inside of the hospitals too).
You will be required to attend the Corporate Induction Day and Safe Load Moving & Handling Induction Training Session within the first few months of beginning work.
What do I wear to Induction?
Smart casual – no revealing clothes, ripped jeans, etc. Remember you are representing the Trust and need to present a good impression to visitors to the hospital.
Where do I need go?
On the Induction programme it clearly states where each day will be held. If you are unsure of where the different areas are please ask a member of staff, I’m sure they will be happy to help!
This programme is designed to welcome all new staff to the organisation and provide some essential information for you. You will also get to meet some key people in the organisation who will be a source of information and advice.
Details will have been sent to the email registered on your job application account. If you have not received information about your Corporate Induction, contact the Corporate Education office to reorganise on 01952 641222 ext. 4555 or email email@example.com.
We have a number of food outlets in both hospitals. Some are Trust run, others are run by Charities. All cater for a number of dietary requirements.
The Royal Shrewsbury Hospital
- Mytton Restaurant (Ground Floor) This is a great place to get a cheap meal hot or cold meal and sit down at the same time. Open Mon to Fri 11.45am to 2pm.
- Caffe Bistro (Ground Floor) Caffe Bistro is best known for a good cup of coffee and a great panini. They also have a selection of high-quality cakes, sandwiches and wraps. Staff receive 15% discount. Open Mon to Fri 8am to 6.30pm Sat & Sun 10am to 5pm.
- League of Friends (Outpatients) A great place to grab a cold lunch and a snack. Mon to Fri 9.00am to 4.30pm.
- League of Friends (Ward Block) Open Mon to Fri 9.00am to 7.30pm Sat 9.00am to 6.00pm Sun 11.00am to 4.30pm.
The Princess Royal Hospital
- Apley Restaurant and Coffee City (First floor) This is a great place to get a cheap meal hot or cold meal and sit down at the same time. Open Mon to Fri 8.30am to 7.30pm Sat 10am to 4.00pm Sunday Closed.
- Friends of PRH (Ground Floor) - super if you want to grab a cold lunch and a snack. Open Mon to Fri 8.30 am to 6pm Sat & Sun 10.30am to 4.30pm Caffe Bistro (Women’s and Childrens Centre).
- Caffe Bistro is best known for a good cup of coffee and a great panini. The also have a selection of high-quality cakes, sandwiches and wraps. Staff receive 15% discount. Open Mon to Fri 8am – 6.30pm Sat – Sun 10am – 5pm.
We use an online system for claiming expenses for parking, business mileage etc. It is called expenses and is very easy to use. It will allow you to not only build up your claim over the month without worrying about a sheet of paper but will also enable you to keep track of it right up until it is paid.
To access the system for the first time visit the website http://www.sel-expenses.com.
Our multi-disciplined teams can be identfied by the type of uniform they wear.
As a member of staff at our Trust, the ESR Employee Self Service (ESS) allows you to amend and view information on your Electronic Staff Record from anywhere, on any device, any time.
ESR Employee Self Service can be accessed via the NHS ESR Web Page.
By accessing your ESR Employee Self Service (ESS) record, you are able to:
- Payslips and P60s
- Total Reward Statements
- Absence calendar
- Registration information
- Announcements relating to ESR
- Home address details
- Telephone numbers
- Emergency contact details
- Bank account details
- Personal details e.g. sexual orientation; religious belief; disability information
Do you fancy winning some pennies and helping support the hospital at the same time? If you do, join in our staff lottery!
Tickets cost £1 and a maximum of 5 tickets can be purchased. Payment will be deducted from your salary (a minimum of £1 per month to a maximum of £5 per month).
What can I win?
A prize pool will be created by the monthly contributions to the lottery. The greater the number of players, the bigger the cash prizes and funds raised for staff benefit.
The prize pool will be split so approximately 50% will go on prizes:
- 1st prize = 20% of the entry money
- 2 x 2nd prizes = 10% of the entry money
- 2 x 3rd prizes = 5% of the entry money
The remaining 50% of the money will go into the Small Things Makes a Big Difference Fund. There may be a one-off “super draw” every year with larger cash prizes.
The draw will take place on the second Wednesday of each month. and the winners will be announced in Chatterbox that week.
The Staff Lottery is open to all staff working at SaTH who have regular contracted hours and are on the Trust’s payroll.
If you are new to the NHS, welcome to the world of amazing staff benefits. The hospital has developed a range of staff perks, and there are companies who also allow NHS employees to benefit from some great offers and discounts. Click here to read the most up to date list of staff benefits.
Our Trust Values provide a guide for our daily lives which we are all expected to uphold, both at work and when we are representing the Trust.
Our Values were developed by staff and our patients, so they represent what is important to us within the organisation and the way we should all behave towards patients, carers,visitors, partners and each other.
You will see our Values throughout the Trust; they are not just words on a page, they represent what we are about here at SaTH. We want patients and their families to say that the care and service they receive from all of us is consistently high quality, safe, effective and personalised, so the feelings behind the Values shouldn’t come as a surprise to anyone working in the NHS.
The reason why it is important that they are clearly written down is so we all know what’s expected, and none of us is surprised if we are asked to explain any unacceptable behaviour. Ultimately, if we follow our Values, we will provide services that are better for our patients and better for each other.
It is really important to keep our staff informed and engaged. If we have something to share, we will do it through a number of routes to try to get in front of everyone.
Here is a list of the websites managed by the Trust:
Chatterbox is our weekly round-up of goings-on in the Trust and a chance for your to tell your story. Once it is ready, a global email is sent out to your work email. You can also find it, and previous versions, on the Intranet from any work computer.
Safest & Kindest is our quarterly newsletter for patients, staff, visitors and volunteers. Safest & Kindest can also be found on the Intranet and the external website.
We encourage staff to engage with the Trust on Facebook, Twitter, and other social media platforms. It’s important to always be mindful of how you conduct yourself in public forums, so if you’re ever unsure you can read our guidance note by searching for “social media” on the intranet. If you’d like us to share a story on our accounts you can get in touch by emailing or giving communications a call on: 01743 261000 ext 1378 / 2274 / 2285.
Important correspondance will also be sent in the form of Global email, please access your work email on a regular basis to ensure you do not overlook anything important - you might miss out on free cake (and other important information) if you don't!
What to do if the media calls
Always remember there is no such thing as an “Off the Record” chat. Anything that you say could be published or broadcast. If you are contacted you should:
During office hours: Contact the Communications Office - 01743 261378 (Ext 1378)/01743 492285 (Ext 2285) / 01743 492274 (Ext 2274) or email firstname.lastname@example.org
At other times / out of hours: Speak to the Clinical Site Manager (CSM) in the first instance (Bleep 886 at RSH or Bleep 109 at PRH). They may refer this enquiry to the Duty Manager or Duty Director. Alternatively, you can direct callers to our contact page on the website at www.sath.nhs.uk/news-media/contact-the-team
There is a lot going on in our Trust - get involved wherever you can!
From our online sales forum which can be found here on the intranet. To our Funday, Awareness Day such as End PJ Paralysis, International Nurses Day, bake sales for fundraising and our very own charity (SaTH Charity). There is even a staff lottery. There is also much much more going on within your own teams.
You are part of SaTH now, and we want you to be part of everything.
Freedom to Speak Up Guardians act in an independent capacity to support and help drive the Trust to make it a safer place for patients and staff and a more open place to work. They offer support and advice to those that want to raise concerns to ensure that any safety issue is addressed and feedback is given to the member of staff who raised it. Freedom to Speak Up Guardians ensure that there are no repercussions for those that have raised the concern either immediately or in the long-term.
If you have a concern about:
- Patient safety
- Safety of one of your colleagues
- Any form of malpractice or wrong doing
- If you feel you may have been bullied, harassed or intimidated
The Freedom to Speak Up Guardians are here to support you:
Cyber Security at SaTH
The Trust has its own dedicated Cyber Security Team that provides guidance and assurance to the Trust based on best practise and recommendations from recognised Cyber Security Organisations, Leading Experts and Research.
The Cyber Security Team have an Internal website that provides advice and guidance on latest news, passwords, emails (including phishing and spam), patches and applying updates, training, social engineering, guidance and best practise.
The Trust recommends that Staff view the e-learning package developed by the National Cyber Security Centre available here https://www.ncsc.gov.uk/training/top-tips-for-staff-web/story_html5.html
What is Cyber Security?
Cyber Security is a broad term, generally used to describe the protection of computers, network devices and their associated equipment from unauthorised access. The protection involves the controlling of access as well as, ensuring devices are updated so as to reduce the number of weaknesses so as to limit the effect of any weaknesses that may be taken advantage of through various controls including passwords, anti-virus, patching, policies, training etc.
Why is Cyber Security important in the Health Sector?
NHS organisations are trusted with vast amounts of Patient data, which is sensitive and valuable. The NHS is considered to be National Infrastructure as it involves systems, process and people that are necessary for the country to function and to which daily life depends. The information the NHS is trusted with includes Health records for patients that in the wrong hands can be used for blackmail, identity theft and to intimidate individuals.
The NHS in terms of IT and its associated systems has faced many challenges through a lack of investment, which has meant IT systems are held on legacy systems and systems that have vulnerabilities. In addition there has been a skills shortage and limited training.
Why would the NHS be subject to a Cyber Attack?
The NHS could be targeted with the intention to disrupt patient care, for example if a hospitals network was infected with malware, then the impact to the operation of A&E, Outpatients, Maternity would be significant, this kind of attack is likely to originate from a Nation State. Another kind of attack may involve making the public facing internet unavailable or defacing its content and adding specific content to portray a belief and would likely be carried out by “Hacktivists”. Then there are those individuals who seek to prove to themselves or their peers by testing their skills. Or just simply someone who has a grudge with how they perceive how they or someone they know was treated.
Why would someone in Health Care be of interest to a Cyber Criminal?
The NHS employs approx. 1.5 million people, which means that the level and knowledge, awareness as well as the skills related to Cyber Security is varied. A significant number of these staff will have access to what Cyber Criminals consider valuable data.
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