Non Clinical - Unscheduled Care Service Manager - Patient Flow

  • Department Operational Management
  • Salary £42,414 - £49,969 per annum
  • Closing Date 29/03/2019
  • Location The Royal Shrewsbury Hospital
  • Grade Band 8a
  • Job ref 223-CSM-085
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Fixed Term - 12 months
  • Hours Full Time 37.5 hours per week
  • Contact Gemma McIver, Programme Manager
  • Email
  • Telephone 01743 261000 ext 3658

**This is a Fixed Term Contract for 12 Months**

The Shrewsbury and Telford Hospital NHS Trust are committed to ensuring that as soon as patients are ready to return to their usual place of residence they are supported to do so.  The Service Manager position (based across both The Royal Shrewsbury Hospital (RSH) and The Princess Royal Hospital (PRH)) will play a vital role within the Unscheduled Care Group to support and develop ward staff with new innovative approaches and pathways which will enhance patient flow and promote improved outcomes and experience for patients and carers.  

The post holder will link closely with the internal Medical Workforce, Centre Managers, Programme Manager, Therapists and Nurses across the Trust to enhance service delivery.  They will also work closely with partner organisations within the local health community.

The Service Manager will therefore be key to developing services such as Frailty and SaTH2Home.  Their involvement with discharge across the care group will require leadership to enthuse and promote risk adverse approaches to peers and other clinicians.  The professional registration and experience the Service Manager has will be drawn upon daily to support with applying an advanced level of theory and expertise in patient discharge, risk, nursing and/ or therapeutic clinical reasoning.  The post holder will therefore be confident with advocating a home first approach, understand the benefits of a discharge to assess model and enjoy leading teams promoting a shared vision and continuous drive for improvement.

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