Non Clinical - Patient Experience Assistant

  • Department Administration
  • Salary £18,813 - £20,795 per annum / pro rata
  • Closing Date 24/05/2019
  • Location The Royal Shrewsbury Hospital
  • Grade NHS AfC: Band 3
  • Job ref 223-PEA-222
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Part time 34 hours per week
  • Contact Ruth Smith - Lead for Patient Experience
  • Email
  • Telephone 01743 261000 ext 3032

**This vacancy is Subject to Confirmation of Agenda for Change banding**

An opportunity has arisen for a self-motivated and dynamic individual to support the Lead for Patient Experience as a Patient Experience Assistant. 

The post requires a confident and autonomous person who can ensure robust processes are followed.  You will need to be able to extract, collate and maintain data to support improvement in patient experience.

You will be working to support the Lead for Patient Experience in the provision of an efficient, effective, professional and co-ordinated patient experience service within the Corporate Nursing Team.

The post holder will also be required to participate in a range of patient experience activities and events.  You must have resilience and take pride in personal responsibility for your work as well as being a team player.  You will also need to be able to work in a very busy environment where priorities frequently change.

You must have excellent written and communication skills, be organised and self-motivated, enthusiastic and have the ability to work to tight deadlines. You will be committed to taking patient involvement forward, be innovative and have a positive “can do” attitude.

Applications for this position have now been closed. Click below for other opportunities to work for SaTH.

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